Workshop Cancellation Policy
1. Cancellation is allowed within 7 days of reservation and a refund shall be provided with a cancellation handling fee of 5% deducted from the original paid amount.
2. Cancellation is allowed after 7 days of reservation and a refund of 50% of the original paid amount shall be provided.
3. Cancellation is not allowed 3 days before actual workshops and no refund shall be provided.
4. No refund shall be provided for any voluntary quit during the workshop.
Workshop Reschedule Policy
1. All reservations are allowed to be rescheduled 3 days before actual workshops, after which no rescheduling shall be allowed.
2. Reschedule can only be approved according to our workshop availability.
3. Rescheduling of workshop is free of charge for 1 time only.
4. Further rescheduling of workshop shall be incurred with a reschedule handling fee of RM50.
Other Workshop Policy
1. All reservations are allowed to be transferred at your responsibility but only with our acknowledgement prior to actual workshop.
2. In the events where we are unable to conduct a workshop due to technical or systemic issues, options of full refund or reschedule shall be provided.
3. In the unavoidable events of force majeur beyond reasonable control of any party, a rescheduling shall be coordinated with no refund provided.